TERMS & CONDITIONS

Privacy

We fully comply with the POPI act and none of our clients details will be shared. By liking any of our social media platforms you agree that you have done so out of your own free will.


Terms & conditions


Trading Hours:

Mon – Thu 08:00am to 17:00pm and Fri 08:00am to 16:00pm

 

Delivery / Turn-Around Time: Please allow up to 48 hours for quotations.

Business Cards 7 – 10 working days.

Flyers, Posters, Postcards and other Paper printing 7 - 10 Working Days.

Vinyl Sticker, banner, posters Printing 4 - 7 Working Days.

Laser work and special printing (Signage, Canvas, Wall Paper, etc.) 7 - 10 Working Days.

Fabrication 10-14 Working days

Installations will be booked as per clients / fabrication specification. These dates can however change due to weather or other unforeseen circumstances. Clients will be informed in time of any changes. 

These times are dependent on quantities, which means on larger orders the production time will increase and be determined as per order. This will be discussed at placement of order.


All orders above R5000 will be subject to a 70% NON REFUNDABLE deposit. Remainder of quote will be payable on completion of work.

 

A RUSH FEE  WILL BE CHARGED TO ANY ORDER REQUIRED TO BE DONE BEFORE GIVEN DELIVERY/TURN-AROUND TIME

 

FULL PAYMENT REQUIRED BEFORE COLLECTING PRINTS.

On orders where signs were installed, the invoice will be paid in full on completion of installation. Invoices not paid within 3 days of completion, signs will be removed until invoice is paid in full. In such case there will be an additional installation fee. All stock remains the property of Kustom Art until paid in full.

 

Artwork Fee will be charged for incorrect format supplied.

Design Fee: R450/hour

Redraw Price: R450/hour

Layout Price: R250 Single Side, R450 Double Sided

Touch Up or Setup Fee (Export to print ready and or convert files to correct colour for print): From R99 – R250

Delivery Fee:

Delivery Costs – From R150- R250.00 Per Parcel, dependant on Size and Location

Notes: Terms and Conditions:

Please request a copy of our full T’s & C’s from us.

Your Heading

Artwork

Please supply low resolution JPEG or PDF with all artwork for reference purposes.

Any changes and/or amendments made to supplied artwork will be

 billable to said client.

Low resolution images, Word or Power Point files is not considered artwork 

and will have to be redrawn and billed to said client.

All artwork will remain the property of Kustom Art until paid in full or by 

prior arrangement.


Vector Files:

All vector files must be supplied in Corel Draw, Illustrator, or PDF format.

All vector files must be supplied in open format.

All fonts must be converted to curves or all fonts must be supplied.

All contour lines must be converted to object.

Please supply CMYK/PANTONE codes for specific colours.


JPEG and TIF:

All images must be supplied in 300dpi resolution and not be smaller than 1MB.

Images must be to scale or dimensions supplied.