TERMS & CONDITIONS

Privacy

We fully comply with the POPI act and none of our clients details will be shared. By liking any of our social media platforms you agree that you have done so out of your own free will.


Terms & conditions


Trading Hours:

Mon – Thu 08:00am to 17:00pm and Fri 08:00am to 16:00pm

 

Delivery / Turn-Around Time: Please allow up to 48 hours for quotations.

Business Cards 7 – 10 working days.

Flyers, Posters, Postcards and other Paper printing 7 - 10 Working Days.

Vinyl Sticker, banner, posters Printing 3 - 5 Working Days.

Special printing (Signage, Canvas, Wall Paper, etc.) 7 - 10 Working Days.

 

A RUSH FEE OF R300 excl VAT WILL BE CHARGED TO ANY ORDER REQUIRED TO BE DONE BEFORE GIVEN DELIVERY/TURN-AROUND TIME

 

FULL PAYMENT REQUIRED BEFORE COLLECTING PRINTS.

 

Artwork Fee will be charged for incorrect format supplied.

Design Fee: R450/hour

Redraw Price: R450/hour

Layout Price: R250 Single Side, R450 Double Sided

Touch Up or Setup Fee (Export to print ready and or convert files to correct colour for print): From R99 – R250

Delivery Fee:

Delivery Costs – From R150- R250.00 Per Parcel, dependant on Size and Location

Notes: Terms and Conditions:

Please refer to our full terms and conditions on attached invoice or quote or alternatively – please request a copy of our full T’s & C’s from us.

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Artwork

Please supply low resolution JPEG or PDF with all artwork for reference purposes.

Any changes and/or amendments made to supplied artwork will be

 billable to said client.

Low resolution images, Word or Power Point files is not considered artwork 

and will have to be redrawn and billed to said client.

All artwork will remain the property of Kustom Art until paid in full or by 

prior arrangement.


Vector Files:

All vector files must be supplied in Corel Draw, Illustrator, or PDF format.

All vector files must be supplied in open format.

All fonts must be converted to curves or all fonts must be supplied.

All contour lines must be converted to object.

Please supply CMYK/PANTONE codes for specific colours.


JPEG and TIF:

All images must be supplied in 300dpi resolution and not be smaller than 1MB.

Images must be to scale or dimensions supplied.